Have a question?

You may find your answer in our frequently asked questions.

All items for sale on the Fabrm.ae e-boutique are available. If you wish to order a significant number of a particular item, please contact our Customer Service department by telephone or email.

We would be pleased to answer all your questions and book your collection. Please contact our customer service department by phone or WhatsApp at +971 4 548 4466 or by email customerexperience@fabram.com. We also invite you to visit Fabram store to have your object examined by one of our sales consultant. 

Each product is photographed with precise attention to detail, and the colors shown should accurately depict each product. However, it is possible that colors may vary slightly from one screen to another due to monitor display settings.

We accept Visa, Mastercard and American Express

Please contact our Customer Service department by telephone or WhatsApp at  +971 4 548 4466.

Allow between one to seven business working days between the date of your order and your date of delivery. 

Products may be exchanged or exchanged for store credit at a Fabram store in the UAE within thirty (30) calendar days following the date of delivery. Merchandise must be presented in an unused, unaltered and full saleable condition, in original packaging with original price tag.

The Fabram.com site offers a selection of products that are all in stock. As our offering is constantly being updated, we invite you to check back regularly. You may search our site by entering your request in the search an item field located at the top left of your screen. Our Customer Service department is at your disposal to assist you in your search, by telephone at +971 4 458 4466 or by email under the Contact Us.

Leather is a living material that evolves, changes colour, softens, and becomes patinated over time. It should be protected from humidity and prolonged exposure to light or extreme heat. It is not recommended to use care products available on the market that are not adapted to premium leathers. The best way to maintain your bag is to regularly return it to our workshops to be cleaned and, if needed, restitched and repolished. Please check our The Guide for advice.

We love to serve our customers

We invite you to explore the variety of treatments that we offer, providing you with the best ways to maintain your items and enjoy them for many years to come.

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